Frequently Asked Questions
The MAYI Atmospheric Water Generator (MAYI Waters AWG) is a machine that extracts water from the humidity in the air. This state-of-the-art water-generating machine features the 3rd generation technology that uses the latest and most advanced technology available in the industry today - the heat exchange system. In other words, the MAYI AWG generates pure drinking water by extracting the moisture from the surrounding air.
The MAYI Waters AWG extracts moisture from the atmosphere through a heat exchange system process and transforms it into absolutely clean, pure, safe, and healthy drinking water. Equipped with air filtration and multiple-stage water filtration and purification processes, MAYI Waters AWG produces pure and clean drinking water. The high-intensity Ultra Violet (UV) light, installed at different stages of the water production, ensures the elimination of microorganisms and bacteria, ensuring safe drinking water for all.
The MAYI Waters AWG operating humidity and temperature are 28% - 95% and 15ºC - 40ºC.
Yes, the humidity is slightly lower in such an environment or in a confined area compared to outdoor.
No, there is no significant impact. Nature maintains the equilibrium.
There is an estimated 3.1 quadrillion (3.1 followed by 24 zeroes) gallons of water in the atmosphere at any given time. This is the Earth’s second largest water depositary just behind surface water (rivers, seas and oceans), which is mostly salt water. This source is virtually untapped as a source of drinking and cooking water.
Water that moves through the MAYI Waters AWG unit goes through the 7-stage filtration system that removes particulate matter as small as 0.01 microns. Water produced with the unit is 99% pure.
MAYI Waters AWG prevents bacteria build-up by re-circulating the water stored at timed intervals, ensuring the water stays 100% fresh, pure, and ready to drink at all times.
Ultra Violet (UV) light treatment is a method of disinfecting that kills and prevent formation of new bacteria, viruses and other microorganism ensuring safe drinking water.
Through our numerous filtration processes, the MAYI Waters AWG produces the purest, high-quality drinking water available today. The water produced is not only pure and free of any water contaminants but also beneficial to health.
Water from MAYI Waters AWG provides the following overall benefits:
- Clean and pure due to the processes of multi filtration and UV treatment ultimately eliminate hazards caused by viruses, bacteria, pesticides, and heavy metal contaminants.
- Rich oxygen contained in the water improves the metabolism of your body.
- pH level of 8.00 to 9.00 making water alkaline that tastes sweeter and better.
- The rich tiny H2O molecular group can easily penetrate body cells, thus improving overall absorption of human body metabolism.
- Low level of Total Dissolved Solids (TDS)
Although the air contains pollutants, the 7-stage filtration system effectively purifies the pollutants present in the air.
No, it does not fall into the category of distilled water. Distilled water is produced through a process called distillation. MAYI Waters AWG deploys an advanced heat exchange system to produce water.
MAYI Waters AWG products are self-sustaining. It utilises a plug-and-play installation and requires no plumbing, water lines, or pipes. Depending on the humidity levels, within a short time, you will have your own renewable source of pure water in your glass to drink and cook with – no more heavy bottles to lift or recycle. The digital display shows the air temperature, humidity level, yield, water level, and other information.
Our state-of-the-art 3rd generation units are controlled by a microprocessor that intelligently monitors the operations and performances. The microprocessor fully controls the production of water and stops when storage tanks are full. The microprocessor also detects accidental leaks and will automatically turn off the MAYI Waters AWG, as a safety feature.
The MAYI Waters AWG intelligently detects life span and/or failures of filters and LED UV Lamps and prompts for maintenance and/or replacements.
- Air filters require regular cleaning, i.e. every 3 to 6 months.
- Water filter requires regular cleaning, i.e. every 3 to 6 months.
- Replacement of air filter, water filters, and UV lights shall be every 24 months if the machine is maintained and serviced regularly.
Air filters based on level of pollution.
The air filter can be cleaned and changed by the user. Please refer to the User's Manual for instructions.
No, the MAYI Waters AWG units must be used with original filters supplied by MAYI Waters.
Stored water is ready to be dispensed once the machine is switched on. It is highly recommended to allow the machine to re-circulate the stored water first (through its reflux process). The machine will automatically trigger the reflux process the moment it is switched on and water can be dispensed within 15 minutes.
The MAYI Waters AWG is a water generator and it also acts as dehumidifier as a secondary feature.
The sound is generated from the blower in the machine during water production . The blower stops when water the storage tanks are full and there shall be no sound. Warm air dispelled from the machine is not at high rate and it easily and quickly dissolves in the into the surroundings.
Yes, it does emit warm air from the unit, and child safety has been taken into consideration. For the 20L unit, the ventilation valve space is around 5mm, Fingers will not be able to fit through the vent. The warm air temperature is not too high, and hence, will not scald.
Yes, it is acceptable to place the 20L unit in a place where it's constantly oily. The oil may influence the lifespan of air filters. Hence, it is recommended to check and change air filter frequently if it is placed in such an environment. Additionally, the unit is not recommended to be placed outdoors or in the bedroom.
There is no salt content in water stored in the atmosphere. Water that evaporates leaves salt and all other contaminants behind.